Forgot Personal Access Code (PAC)?

To reset your PAC, please provide your User ID and email address. If you do not have an email address on file or need additional assistance, call the Member Service Center 24/7 at (907) 563-4567 or (800) 525-9094.

Forgot User ID?

Your User ID is your member account number unless you have selected an alternate User ID. Your account number is printed in the top-right corner of your statement. If you still need help with your User ID, the Member Service Center is available 24/7 at (907) 563-4567 or (800) 525-9094